My Tally XML import isn't working — what should I check?
Check four things in order: that you selected Vouchers rather than Masters, that the statement dates fall inside your company's current period, that the bank ledger named in the file exists, and that you picked XML as the file type.
Tally's import messages are terse, so the fault is usually one of a short list rather than anything wrong with the file itself. Work through these before re-converting anything.
Importing to the wrong place. Vouchers and Masters are separate imports. In TallyPrime it is Gateway of Tally → Import → Vouchers; in Tally.ERP 9, Gateway of Tally → Import Data → Vouchers. Choosing Masters will not post transactions.
Dates outside the company period. Tally silently refuses vouchers dated outside the period your company is open in. An Indian financial year runs 1 April to 31 March, so an April statement imported while the books are still open in the previous year will appear to do nothing. Change the period (Alt+F2) to cover the statement's dates and import again.
The bank ledger doesn't exist. The voucher posts against a bank ledger by name. If that ledger isn't in the company, create it first under Bank Accounts — the contra side lands in Suspense A/c, which Tally provides by default, so only the bank ledger needs to exist beforehand.
Wrong file type selected. The import dialog needs the file type set to XML and the path pointing at the downloaded file. If you opened the file in a browser or editor and re-saved it, save a fresh copy from StatementFlow rather than the edited one.
If all four check out and it still refuses, open the XML in a text editor and confirm it starts with an `<ENVELOPE>` tag — that confirms you have the Tally export and not an Excel or CSV file that was renamed. Then re-run the import from a fresh conversion.
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Last reviewed 2026-08-12.